Last update: 14/09/2019
DRONAGE S.à r.l.-S. undertakes to ensure that the processing of personal data on dronage.eu complies with the General Data Protection Regulation (GDPR)
Object
On this page you will find all the information relating to the processing of your personal data by DRONAGE S.à r.l.-S.
Data collection when accessing the website
When you first surfed our website dronage.eu, it gave you the possibility to configure the cookies that you want to authorize or not. Here is a list of the data that can be saved according to your preferences:
- IPv4 address
- IPv6 address
- date and time
- Internet browser
- browser language
- operating system
- quantity of data transferred (download and upload)
- address of the page visited
- source page address
- time spent on the page visited
We have implemented the "Matomo" system (formerly "Piwik") for traffic analysis on the website. The system is configured to respect your anonymity by hiding the last bytes of your IP address. In addition, it does not record any data if your browser has the "Do Not Track" or "DNT" option enabled. These data are hosted by OVH.
The website also uses Facebook's Pixel for statistical and advertising purposes. For more information about the data collected and how it is used, you can follow this link.
The website also uses the Google Analytics service for statistical and advertising purposes. For more information about the data collected and how it is used, you can follow this link.
Data collection during purchase
When you make your purchase, you will have to give your personal data necessary for the processing of your order. Here is a list of the data that will be requested from you:
- first name and surname
- title
- invoicing address
- delivery address
- email address
- password
- date of birth
Other data collection
When subscribing to the information list (also called "Newsletter"), the user is asked to enter his email address.
Transfer of personal data
All personal data necessary for the processing of an order is stored by Dronage or its employees and may be transmitted to companies with which Dronage or its suppliers collaborate, when such communication is necessary for the processing of the order.
Dronage commits itself for the rest not to disclose the information it has to another company or another business.
Personal data processing
The user authorizes Dronage to use this data to compile statistics to improve its Site, the goods and services it offers.
This information may also be used to enable Dronage to contact its customers in the course of its Dronage business activities.
When subscribing to the information list ("Newsletter") you authorize Dronage to send you mass communications to the email address provided.
Retention of personal data
Finally, Dronage keeps personal data to facilitate subsequent orders.
Archive data (also called "logs") are deleted after 6 months.
Right of rectification and right to forget
The data stored by Dronage can be requested and corrected at any time on request.
You can add, modify or delete your personal data at any time
- via your account or
- by simple request to the email address privacy@dronage.eu.
Dronage commits to respond within a reasonable time.
External providers
The website www.dronage.eu and all data are stored by OVH SAS in France. For more information you can visit https://www.ovh.co.uk/personal-data-protection/.
SIX Payment Services (managing the "SaferPay" service) processes payment data on your bank's website. For more information you can visit https://www.six-payment-services.com/en/services/legal/privacy-statement.html.
PayPal processes payment data via the PayPal platform. For more information you can visit https://www.paypal.com/lu/webapps/mpp/ua/privacy-full
POST manages the transport of parcels. For more information you can visit https://www.post.lu/en/particuliers/charte-en-matiere-de-protection-vie-privee.
MondialRelais manages the transport of parcels. For more information you can visit https://www.mondialrelay.be/fr-be/envoi-de-colis/conditions-g%C3%A9n%C3%A9n%C3%A9rales-de-sale/