Right of renunciation

In accordance with the law, the consumer has the right to notify DRONAGE that he wishes to cancel his purchase, without penalty and without stating any reason, within 14 days of the date of delivery of the products or the date of conclusion of the service contract. This right of renunciation does not belong to the Professional Purchaser.

Within this period, the consumer must notify his intention to cancel his purchase by email support@dronage.eu or by post (date as postmark) to be sent to the following address:

DRONAGE S.à r.l.-S
33 rue Charles Kieffer
L-8389 Grass

The consumer must return the products within 14 days after having informed DRONAGE of his intention to withdraw, at his own expense and risk. The products must be returned in their original packaging, undamaged, with all their accessories, the user manual and the original invoice/delivery note.

The products thus returned must not have been unpacked, unsealed, used in any way.

Incomplete, damaged, damaged or soiled goods by the customer will not be taken back.

Within 30 days of acceptance of the return of the goods, DRONAGE undertakes to refund any payment, with the exception of processing, shipping and payment charges, via the payment method used by the Purchaser to make the purchase.

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